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Roll call: Follow up on the logout issue

Welcome Big12 Fans and Foes Forums Ute Hub Site Roll call: Follow up on the logout issue

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  • Author
    Posts
    • #218234
      2
      Tony (admin)
      Keymaster

      I haven’t heard anything in the last week or so on the previously mentioned log out issue. Is anyone still experiencing it? Did you clear cache, log out, log back in and click “remember me?”

    • #218237
      NarfUte
      Participant

      I have not had to log back in on either PC or mobile

      • #218239
        Tony (admin)
        Keymaster

        And you did previously?

        • #218242
          1
          NarfUte
          Participant

          Yep, would have to log back in after a couple days – even if I had the “remember me” checked. So for me it’s fixed!

          • #218258
            Tony (admin)
            Keymaster

            Glad to hear that. I’ve been on a big mission to eliminate a lot of bugs lately, this included.

    • #218245
      HeyyyUguyyys
      Participant

      My issue is that I am able to login on the website, but the same login is not working on the mobile app.

      • #218248
        Tony (admin)
        Keymaster

        That seems like a user error issue. 🙂 I saw that you reset your password about 5 times so perhaps you’re mixed up there. If you continue to have issues let me know.

        • #218329
          HeyyyUguyyys
          Participant

          Ouch 😂. And this whole time I thought my username and password skills were one of the stronger parts of my game. Back to the drawing board. I’ll put in the work and come back to the app login when I’m ready for prime time.

    • #218254
      1
      highlandute7
      Participant

      I haven’t seen this issue since it was reported.

    • #218297
      AlohaUte
      Participant

      I think it’s working for me too. But admittedly, I’ve been traveling and not on the site too often.

    • #218321
      2
      ProudUte
      Participant

      I have not ever had the issue.

    • #218339
      1
      CityCreekUte
      Participant

      Very anecdotally it seems to me better. I know I was logged out in the past numerous times but assumed that was by design (even with the keep Mr signed in button) and now less. I use Brave / Chrome on desktop on/off company VPN and those + the mobile app on the phone also on and off Brave VPN

    • #218345
      SkinyUte
      Participant

      Issue resolved in Chrome (yay!) but still logging me out every time in Safari.

      • #218346
        Tony (admin)
        Keymaster

        You may need to clear your safari cache and cookies and all that stuff. Log out, log back in and click remember me.

    • #218353
      Red Son
      Participant

      Using Chrome on website and Safari on iPhone. Both will log me out every few days. I had to sign in again today.

      • #218365
        1
        Tony (admin)
        Keymaster

        Clear cookies and cache, login and select remember me… and let me know later!

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