Need help from a tech guru

[Larry B]

I recently bought a new phone and am having wifi issues at home. It will connect to wifi and work fine. However, if it is locked for even 10 minutes it will disconnect from wifi. And when I go into the wifi networks it shows mine and says “Internet not available” even though it will let me connect manually.

 

I’ve got the phone set to always stay connected to wifi while locked and I only have this issue at home, which makes me think it’s my wifi or router. If someone could give me some ideas I would appreciate it!

[Milton Vanderslice]

Sounds like your network adapter is going into power saving mode and not waking properly.  I’d try one or all of these: restarting the phone, checking for some sort of power saving feature in the settings and see if there is some sort of network/wifi sleep setting that’s on, making sure the phone software is up to date, taking the phone back where you bought it and telling them that it’s defective.

[leftyjace]

MV beat me to it. Sounded like a power save feature.