Private messaging not working?

[Utesbyfive]

I’m unable to compose and send new private messages on web or app. Tony, any insight?

[Utesbyfive]

No really. I have four tix to sell, and I can’t communicate with anyone. 

[hbUte]

Utesbyfive – just sent you a test dm, looks like it went through on my side.

[Utesbyfive]

NOpe. I can’t reply to you. It gives me an error. I’ve tried multiple browsers, clearing cookies, logging in again, etc.

[Tony (admin)]

Someone with the initials BR tried to respond to your DM by responding to the notification email instead of using the private message system.  Not sure if that’s the problem. Can you please email me admin @ utehub . com and give me a screen cap of the error and any other info that might help? 

[Utesbyfive]

Well, I could reply to you, but still can’t message anyone else.

[Tony (admin)]

Yeah that’s odd. I’m looking into it.